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Bainbridge Health and Rehab Earns Prestigious Recognition from the American Health Care Association

By   /   November 29, 2013  /   Comments

Bainbridge, GA – Bainbridge Health and Rehab, a member of the Mission Health family of healthcare communities, is pleased to announce that the nursing community has earned Tier III Recognition in the Quality Initiative Recognition Program of the American Health Care Association and National Center for Assisted Living (AHCA/NCAL).

Bainbridge Health and Rehab was recognized for its outstanding achievement in three key areas 1) Safely reducing hospital readmissions within 30 days by 15%, 2) Reducing nursing staff turnover by 15%, and 3) Safely reducing the off-label use of anti-psychotic medications by 15%.

According to Administrator Becky Grantham, Bainbridge Health and Rehab has been making focused efforts in these three areas. “We’re always working on these goals, and now to be recognized by the AHCA/NCAL is very gratifying to our entire team.”

The facility has succeeded in reducing hospital readmissions by 15% by focusing on providing as much in-house medical care as possible. “Residents are always more comfortable here than in a hospital,” says Grantham, “so we do everything we can to keep them stable. We do X-rays, IVs, lab work – all here onsite.”

Bainbridge has also made significant progress in reducing staff turnover. Grantham says that “establishing a rapport” with staff members has been a key component in this effort. “I try to sit down with each staff member individually to hear their concerns and to discuss why we do things the way we do. People need to understand their role in our community, and know that they play an important and valuable role here.”

Training is also key to staff retention, says Grantham, and allows the Bainbridge to provide advancement opportunities to good employees.

The AHCA/NCAL also recognized Bainbridge Health and Rehab for its reduction in the use of off-label anti-psychotics. These drugs, which are widely used to calm patients with dementia, can have serious side effects, including confusion and falls — which is why the AHCA recommends using them only as a last resort. According to Grantham, Bainbridge has been making a concerted effort to gradually reduce or eliminate the use of these drugs wherever possible.” We’ve found that we can often safely reduce dosages, and even stop these medications, with no ill effects,” says Grantham.

Grantham hopes that next year Bainbridge Health and Rehab will reach Tier IV in the Quality Initiative program, which calls for increasing the percentage of families who would recommend the facility to 90%. “We are always working with families to improve our care and win their approval,” says Grantham. “It’s an ongoing, daily process.”
Grantham notes that her Bainbridge has made remarkable quality gains over the past few years. “We’ve come a long way to achieve this level of excellence, and all of us are very proud. Becoming a part of Mission Health Communities was a turning point for our us; we refocused on our core mission and made many positive changes.” Grantham notes that the Bainbridge therapy department has been key to their success. “We have excellent outcomes in our short-term therapy program.”
Last year, Bainbridge was named “Mission Health Community of the Year” for its outstanding performance. This year, with its Quality award from AHCA/NCAL the community is in a strong position to excel even more.

About the AHCA/NCAL Quality Initiative
The AHCA/NCAL developed the Quality Initiative to improve the quality of care in America’s skilled nursing centers and assisted living communities by setting specific, measurable targets. AHCA/NCAL members are encouraged to attain defined goals over the next three years, in four core areas:
Safely reduce hospital readmissions within 30 days by 15%
Reduce turnover amongst nursing staff by 15%
Increase the percentage of customers who would recommend the facility to others up to 90%
Safely reduce off-label use of antipsychotics by 15%
As public and private entities work to improve quality and lower costs within the healthcare system, the Quality Initiative plays an important role by:

Preparing providers for possible reimbursement changes based on quality outcomes
Focusing on current national priorities and key indicators of quality care
Encouraging efficiency with health care dollars
Promoting consistent data measurement with continuing tracking;
Highlighting the importance of goal setting with sustainable improvement
Fostering person-centered care.

About Bainbridge Health and Rehab
Bainbridge Health and Rehab offers high quality subacute care, therapy services, and skilled care for short-term and long-term stays, with a focus on wellness and enriched quality of life for residents. For more information, call (229) 243-0931 or visit bainbridgehealthandrehab.com.

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